Privacy Policy
Effective Date: January 2025
1. Information We Collect
When you use our quote request system, we collect:
- Contact information (name, email, phone number)
- Service address
- Photos of trees you upload
- Service preferences and notes
2. How We Use Your Information
We use your information to:
- Provide tree service estimates
- Contact you about your quote request
- Schedule and perform tree services
- Improve our estimation system
- Send service-related communications
3. Photo Processing
Photos you upload are processed using artificial intelligence to analyze tree characteristics. Photos are stored securely and used solely for providing estimates and improving our service. We do not share your photos with third parties except as necessary to provide our services.
4. Data Storage
Your information is stored on secure servers. We use industry-standard security measures to protect your data. Photos and personal information are retained for business purposes and may be deleted upon request.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist with our operations
- As required by law or to protect our rights
6. Cookies and Analytics
We use Vercel Analytics to understand how visitors use our website. This helps us improve user experience. We do not use tracking cookies for advertising purposes.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
8. Contact Us
For privacy-related questions or requests, contact us at:
- Phone: (910) 431-6750
- Email: ramon@ramonstreeservice.com
9. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.